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My Book Writing is committed to protecting your privacy when you visit our Site(s). We want you to know what Information we collect, how we use it, and how you can request that this Information be updated or corrected.
The organization reserves the right to amend or otherwise modify this Privacy Policy at any time, so please re-visit this page periodically to check for updates. The date of last revision is shown at the top of this document.
Revisions are contingent on the package selected. Clients can approach us for unlimited free amendments and we will revise their design with no extra charges, given that the design and concept remain intact. Revision turnaround time will be 48 hours.
My Book Writing refund policy is not applicable when:
You choose a discounted coupon
You choose a promo/special service package
You have approved the initial draft
You have requested revisions
You have canceled the order due to non-related reasons in regard to the My Book Writing and its policies
You have not contacted My Book Writing for more than 2 weeks since the project initiated
You have violated My Book Writing terms & conditions and privacy policy
You have approached another service provider or freelancer for the same project assigned to My Book Writing
You have provided an incomplete project brief
You have demanded a change in the any draft
You have exceeded from the maximum time allowed to ‘request for refund’ and make claims
You have other reasons such as change of mind, dispute with your partners, or other similar reasons
You have approved the deliverables
You have accepted multiple revisions for any service
You have ordered a bundle service and are dissatisfied with any specific service, refund can only be claimed against that specific service and ‘not’ the complete set of bundle services
You have failed to provide the initial project brief within 10 days of order placement
To ensure that your refund request is processed effectively and is approved, please make sure that you meet the following requirements.
Specify your concern and claim your refund through any of the following three modes:-
Toll-free # (510 380 6563)
Email (info@mybookwriting.com)
We will try to resolve your query and concern in light of our revision policy immediately or else will email you a refund request approval from our refund department. After the refund, the rights to your draft would be transferred to My Book Writing and you would not legally be allowed to use any version of the draft sent by the company.
Since the rights to the draft would now be transferred to My Book Writing, you concur that you will have no right (immediate or circuitous) to use any reaction or other substance, work item or media, nor will you have any ownership interest for or to the same.
Working in a joint effort with the Government Copyright Agencies My Book Writing would share Copyright Acquisition data for the refunded outlines that would confine the re-utilization of the drafts as original manuscripts in the future.
If you have any questions or concerns about our Refund Policy, please get in touch with us by clicking here (info@mybookwriting.com).
All refund requests will be fulfilled as per the following arrangement:
If request for refund is made before the Initial draft delivery, you would be eligible for Full Refund (less 10% service & processing fee).
If request for refund is made between 48- 120 hours of the initial draft delivery, you would be eligible for a 33% refund (less 10% service & processing fee).
No refund request will be entertained after 120 hours of your initial draft delivery, however since we believe in 100% customer satisfaction you`re encouraged to contact us in case of any concern.
All refund requests should be communicated to the support department. My Book Writing, based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case to case basis.
Our Privacy Policy covers any visitor to our Site(s). This policy applies to both online and offline collection, storage, processing, and transfer of Personal Information.
As used in this Privacy Policy, the following terms have the following meanings:
"Business Associates" means third party service providers which the Organization may contract with to provide services on their behalf including those related to the Site(s) or for transactions occurring on the Site(s) including, but not limited to Social Networking, hosting, web analytics, lead generation, academic, business or financial services.
"Financial Information" means specific Personal Information of a financial nature such as your credit card number.
"Information" means any Information collected and includes: "Personal Information", "Financial Information", "Web Analytical Information" or any other Information collected from you through our Site(s).
"Marketing Information" means your Web Analytical Information and your Personal Information such as your name, address, e-mail address and telephone number that the Organization collects uses and discloses for the marketing and promotional purposes as disclosed in this Privacy Policy.
"Personal Information" means Information that may be used, alone or in combination, to identify a specific individual and includes Financial Information.
"Site" or "Sites", means the Organization's website located at
My Book Writing as any other Organization-controlled or authorized Sites (including, without limitation, any Business Associate sites), regardless of domain name or IP address.
"Social Network", means various Internet communication technologies provided on Sites that facilitate conversation and interaction between people online and includes, but is not limited to, blogs, discussion forums, wikis, chat sessions, news groups, etc.
"Social Network Content" (or "SNC") means user-generated content you consent to share via a Social Network and includes, but is not limited to, Personal Information, including digital sounds and pictures that you upload to a Social Network. It also includes your Personal Information that may be displayed on other users' Social Network pages.
"Organization", "we", "us", and "our" refer to the
My Book Writing
"Unrelated Entities" means third parties that are not Educational Partners and who are not providing services to
My Book Writing as Business Associates.
"Web Analytical Information" means internet generated Information we collect when you visit our Sites. This Information may be linked with marketing and Personal Information. When linked with other Information identifying you personally, either alone or in combination with other Information, then such Information also will be considered Personal Information.
We collect various types of Information from you through our Sites, when we talk to you on the phone. Some of this Information is collected automatically through various web and internet technologies including Social Networking tools used by the Organization. Other Information is collected when you provide it in response to an advertisement, or a request for information; or if you register or order educational or other products and services, set up a Social Network or other Site profile, or if you choose to use one of our learning assessments or other interactive tools.
Our collection of Web Analytical Information lets us see how users are finding, and navigating our Sites, user preferences regarding Site or Social Networking Content, and it tells us which pages users visited most often so we can make our Sites more useful and relevant. This Information may be linked with personal Information to accomplish the purposes described in this Privacy Policy.
Each time you visit one of our Sites, Web Analytical Information is automatically gathered. In general, this Information does not identify you personally. Examples of Web Analytical Information include, but are not limited to:
Marketing Information We use marketing Information to help us better plan our Sites and services to meet your needs; to measure and improve our Site(s)' services and features, to communicate with you by e-mail, postal mail, telephone, cellular/mobile phone, PDA devices, and/or on applications for mobile phones such as iPhone or Blackberry about products or services that may be of interest to you, to provide you with customer support, to prevent potentially illegal activities (including illegal downloading of copyrighted materials in accordance with our Copyright Infringement policy), and to enforce our Terms of Use. We also use a variety of technological systems to detect and address anomalous activity and to screen content to prevent certain abuses such as spam. These efforts may on occasion result in permanent suspension or termination of Site functionality for some users.
The Organization recognizes that by choosing to provide us with your Personal Information, you are demonstrating your trust in us and we take that trust seriously. We will not sell, rent or lease your Personal Information to others. We may collect, use and disclose Personal Information for the following purposes:
In connection with the uses set forth above, we may use an automatic telephone dialing system, artificial or prerecorded voice messages, or text messages to provide you with various communications. Further, when you provide us with a cellular, wireless, or mobile telephone number as your contact number, you agree that you are providing us with your express consent to receive calls using an automated dialing system, prerecorded voice messages or text messages related to your enrollment. If you do not wish to receive these updates on your cellular or mobile phone, please provide us with a LAN-based telephone number.
Financial Information
Your Financial Information will be used to provide requested products and services, to analyze operational and business results, to analyze risk, and for concluding your registration or other transaction you have initiated with us. It will not be sold, rented, or otherwise transferred to an Educational Partner, Business Associate or Unrelated Entity outside of this purpose, except in the case of a reorganization, merger or acquisition of our shares or assets.
We use Secure Socket Layer (SSL) 128 bit encryption to protect your credit card details submitted to us over the Internet. No one can view your credit card information, not even our staff members.
You may opt-out of our collection, use and disclosure of your Personal Information at any time, subject to contractual, academic, legal or technical restrictions and reasonable notice. Note that if you opt-out of certain uses of your Personal Information, we may no longer be able to provide certain products or services. You may not be permitted to opt-out to certain necessary collection, uses and disclosures, for example, but not limited to, educational announcements, maintaining reasonable academic, business and transaction records and disclosures to government entities as required for us to comply with applicable laws
You can choose to no longer receive marketing communications from us and you may express your choice where indicated on the applicable email or other communication. Please note, however, that such a request will only remove you from our list and the list of any Business Associate performing services on our behalf. We are not responsible for the use any other party may make of the Information once it has been transferred in accordance with this Policy and you will need to contact such entity to have your Information removed from their database.
You may change various user settings related to sharing your Personal Information contained in any user profile you set up as part of Social Network activities furnished by us, subject to contractual, academic, legal or technical restrictions and reasonable notice. Note that your withdrawal from Social Network activities might prevent us from providing you with certain products or services.
We will take commercially reasonable measures to secure and store your Information to protect against the loss, misuse, and alteration of the Information under our control. We utilize industry standard security measures when accepting your credit card Information during the online ordering process, as well as whenever we ask you to login to any of our Site(s).
Unfortunately, no data transmission over the internet can be guaranteed to be completely secure. As a result, although we will utilize such measures, we do not guarantee you against the loss, misuse, or alteration of Information under our control, and you provide Information to us at your own risk. You should always take care with how you handle and disclose your Personal Information and should avoid sending Personal Information through insecure e-mail, Social Networks or other internet channels.
We may monitor and retain all incoming and outgoing communications for training of our representatives and for quality assurance purposes. To the extent such communications are selected, they are only retained as long as necessary to adequately discharge these purposes, unless a specific communication needs to be retained for legal reasons. If you prefer that your communications not be retained for any reason, please advise your representative.
Cookies, web beacons and other relevant internet technologies are used on our Sites to allow us to accomplish the uses set out above as well as to deliver Sites messaging and to keep track of your Information. These small pieces of program code reside in your computer and browser and can be removed. If you desire to remove such technologies you may do so, but this may render our Sites unusable to you. You can opt out of cookies or the other internet technologies used by disabling these features in your browser program. Consult your browser's "Help" menu for assistance in changing cookie settings or removing cookie files.
We are very sensitive to the issue of children's privacy. Our Sites are neither developed for, nor directed at children under 13. If you believe your child has provided us with Personal Information, or registered at one of our Sites and would like to have this Information removed
Some of our Sites may be hosted by our Business Associates or contain links to external websites hosted by Partners and Unrelated Entities. When you access these Sites or external websites, the providers of the websites may have access to your Personal Information and may apply their own policies on how your Personal Information is used. Please make sure to read the policies of any Sites you visit on the internet carefully. Please be aware that we are not responsible for the privacy practices or the content of any sites or external websites that we do not control directly and the collection, use and disclosure of Information about you by Partners, Business Associates and Unrelated Entities will be subject to the policies applicable on those other Sites or external websites.
My Book Writing may update this Privacy Policy or revise it from time to time. If you are concerned about how your Personal Information is used or disclosed you should contact us as described below or check back at this Site periodically to obtain a current copy of this Privacy Policy. We urge you to review this Privacy Policy frequently to obtain the current version. Your continued provision of Personal Information or use of our services following any changes to this Privacy Policy constitutes your acceptance of such changes. If we intend to use Information that personally identifies you in a manner materially different from what we stated at the time it was collected, we will attempt to notify you at least 30 days in advance. You will be given a choice as to whether or not previously provided Information may be used in a new way.
If you want access to or wish to update any of your Personal Information or have any questions about our privacy practices, please contact at
Call Toll Free: 510 380 6563